Customer Engagement
Foster loyalty through dynamic customer outreach
Forge meaningful connections and drive loyalty through personalized campaigns, targeted marketing initiatives, and effective communication.
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Powering loyalty programs for enterprises across the globe
10
mn+
Choice of rewards
$
22
bn+
Worth of redemptions
150
mn+
End users
1
mn+
Merchants
8
K+
Customers worldwide
100
+
Countries covered
Make rewarding seamless with limitless possibilities
Offer a world of redemption options with products ranging from gift cards and electronics to experiences and charity
Travel & Booking
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100k+ hotel & flight options
Miles
Miles exchange for flights & more
Gift Cards
10,000+ brand gift cards
Merchandise
300k+ fashion, electronics, etc.
Experiences
100k+ experiences
Top-ups & Subscriptions
Utility, e-subscription & more
Swag
Personalized merchandise
Charity & Donations
10,000+ brand gift cards
Financial Products
Payouts, prepaid cards & more
Games
Auctions, sweepstakes & more
Campaigns
Strategically engage customers by creating tactical campaigns for specific customer segments, fostering meaningful interactions.
- Targeted Campaigns
Tailor your promotions and rewards to specific groups of customers based on their preferences, behaviors, or demographics. - Collaboration Features
Collaborate with your team to manage marketing campaigns together with user and access management features. - Bonus Points
Configure the bonus points to be awarded, select the audience, and schedule your campaigns with a customized communication template.
Omnichannel Communication
Seamlessly send SMS and email communications for transactional or promotional purposes, enhancing your reach and impact.
- Communication Templates
Create numerous SMS and email communication templates for your campaigns and transactional notifications. - Branded Templates
Customize the email templates with your logo and theme colors to align with your brand identity. - Personalization
Access a vast list of variables to be used in SMS and email communication templates.
Member Segments
Leverage diverse attributes to segment members, enabling precise and personalized communication strategies
- Effective Targeting
Improve targeting, personalize better, and derive better insights from your members and campaigns. - Insights Across Touchpoints
Get insights across audience size, average order value, purchase frequency, and more to make data-driven decisions. - Member Details
View detailed information about each member of your loyalty program and launch personalized campaigns for various member segments. - Custom Segments
Create custom segments by filtering using a range of criteria like gender, age, enrollment date, points available, tier, total transactions, etc.
Documentation
Docs to help you integrate effortlessly
Access our detailed documentation that covers all aspects of the API integrations including transactions, accrual, and redemption options. From setting up the API to fully configuring your loyalty program, our in-depth documentation helps with each step of the journey.
Trusted by enterprises around the globe
Security,
privacy, and
compliance at the forefront
Data protection is of utmost importance at LBMS, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for enterprises with the highest standards of data security and privacy across storage, exchange, collection, and processing.
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