Customer Engagement

Foster loyalty through dynamic customer outreach

Forge meaningful connections and drive loyalty through personalized campaigns, targeted marketing initiatives, and effective communication.
Talk to an expert

Powering loyalty programs for enterprises across the globe


Choice of rewards


Worth of redemptions


End users




Customers worldwide


Countries covered


Strategically engage customers by creating tactical campaigns for specific customer segments, fostering meaningful interactions.

  • Targeted Campaigns
    Tailor your promotions and rewards to specific groups of customers based on their preferences, behaviors, or demographics.
  • Collaboration Features
    Collaborate with your team to manage marketing campaigns together with user and access management features.
  • Bonus Points
    Configure the bonus points to be awarded, select the audience, and schedule your campaigns with a customized communication template.

Omnichannel Communication

Seamlessly send SMS and email communications for transactional or promotional purposes, enhancing your reach and impact.

  • Communication Templates
    Create numerous SMS and email communication templates for your campaigns and transactional notifications.
  • Branded Templates
    Customize the email templates with your logo and theme colors to align with your brand identity.
  • Personalization
    Access a vast list of variables to be used in SMS and email communication templates.

Member Segments

Leverage diverse attributes to segment members, enabling precise and personalized communication strategies

  • Effective Targeting
    Improve targeting, personalize better, and derive better insights from your members and campaigns.
  • Insights Across Touchpoints
    Get insights across audience size, average order value, purchase frequency, and more to make data-driven decisions.
  • Member Details
    View detailed information about each member of your loyalty program and launch personalized campaigns for various member segments.
  • Custom Segments
    Create custom segments by filtering using a range of criteria like gender, age, enrollment date, points available, tier, total transactions, etc.

Docs to help you integrate effortlessly

Access our detailed documentation that covers all aspects of the API integrations including transactions, accrual, and redemption options. From setting up the API to fully configuring your loyalty program, our in-depth documentation helps with each step of the journey.

Trusted by enterprises around the globe

hsbc logodanamon logovisa logomastercard logouob logostandard chartered

privacy, and
compliance at the forefront

Data protection is of utmost importance at LBMS, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for enterprises with the highest standards of data security and privacy across storage, exchange, collection, and processing.

Know more