Catalog Associate

Full time

About the Role:

Join the Catalog team at Xoxoday, where we're seeking a highly motivated and skilled individual to fill the position of Catalog Associate.

Proficiency in both written and verbal English is essential for success in this role. 

As a Catalog Associate, you'll play a crucial role in conducting quality audits, recommending corrections with high confidence, and supporting product configurations within Xoxoday's catalog systems. Your ability to exercise human judgment on behalf of our customers will be instrumental. We're looking for someone with strong analytical and communication skills, exceptional attention to detail, and an unwavering commitment to excellence. In this role, you'll craft high-quality textual content for Xoxoday's products, enhancing the overall e-commerce buying experience for our customers. 

Key Responsibilities: 

  • Conduct product listing and audits for selection uploads across various categories. 
  • Collaborate and communicate effectively with sellers/vendors and the category team to facilitate smooth data flow for all necessary selection attributes within the category.
  • Participate in identifying and rectifying catalog errors while investigating catalog-related complaints.
  • Work closely with product teams to configure catalog products effectively. 
  • Meet catalog audit targets and generate reports on daily assigned tasks. 
  • Provide training and mentorship to other associates.

Basic Qualifications: 

  • Bachelor's degree. 
  • Proficiency in Microsoft Office products and applications, especially Excel. 

Preferred Experience: 

  • 1-3 years of experience in e-commerce business operations, supply logistics, and catalog associate roles
  • Must have experience with sellers/vendors and the category team to facilitate smooth data flow for all necessary selection attributes within the category.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday. 

We are

‍A fast-growing SaaS commerce company based in Bangalore with offices in the USA, Dubai, Singapore, and London. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 3000 global clients. We help our clients in engaging and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

‍We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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