Head of Marketplace

Giift Management Asia Pte. Ltd. (Giift) is the leading provider of loyalty management solutions worldwide. We are proud to announce Giift has successfully raised $50m investment from Apis Growth Fund II, a private equity fund managed by Apis Partners LLP. With this new funding, we plan on continually achieve ground-breaking success in our innovative & disruptive loyalty technology. We are expanding our resources and are looking to hire talented and passionate people who are ready to be a part an acceleratingly succeeding global company in the Loyalty & Rewards Industry.

 

The Executive will in charge of the Giift Marketplace growth, maintenance, enhancement, development for Giift globally with main responsibility is to make it the most advance solution on the market.

Departments: Technology
Job Type: Full Time
Countries/city: Dubai

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  • Growth
  • Increase traffic of points + cash redemption through the marketplace:
    • Enable merchants to enroll and add content at a fast pace and with low touch points (supplier enrolment scalability)
    • Enable users to redemption points easily, for what they want, when they want online and offline
    • Enable issuers to deploy the marketplace with low touch points
  • Define marketplace content strategy:
    • Define content strategy (merchant, brand, categories, new redemption products, etc.) inspired by:
      • the operations requirements (clients, partners, resellers, etc.);
      • the market trend;
      • the new technology
    • Define the supplier’s sourcing & enrollment strategy (aggregator, direct merchant, order injection, etc..)
    • Defining the processes and mechanics for maintaining the marketplace
  • Merchant/brand Content integration & execution
    • Coordinate with the operations to enhance the content
    • Lead the merchant affiliation team (merchant/aggregators sourcing + enrollment)
    • Negotiate terms and conditions and agreements
    • Liaise with IT for merchant integration and enable fast integration
    • Liaise with IT closely to craft out the roadmaps and KPIs
  • Merchant services & revenues growth
    • Define & negotiate affiliation fees
    • Develop marketplace/merchant new services + lead implementation of such new services
  • Client Deployment acceleration & redemption transaction increase
    • Define, in coordination with the IT, the marketplace deployment strategy to issuers
      • Giift instant store front deployment
      • API’s
      • soft white label
      • high touch customer
    • Liaise with IT for client’s implementation to facilitate deployment acceleration
    • Lead marketplace self-services strategy + deployment (strategy +liaise with IT for client’s implementation)
  • Marketplace UI/UX enhancement
    • Design and UX enhancement + Creation of a Giift UX store front
    • Marketplace versioning (luxury, HNI, etc.)
    • Lead the self-service UI
  • Bachelor’s degree in marketing or related field.
  • Hands-on leader, visionary, and problem solver with a passion for excellence.
  • Excellent oral and written communication, organizational, time management skills.
  • Exceptionally detail oriented, and driven to exceed expectations.

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