Giift Mall Product Manager

We are looking for a senior Product Manager to direct the evolution of Giift’s redemption capabilities, driven by end user satisfaction and measured by revenue metrics.

Departments: Sales
Job Type: Full Time
Countries: San Francisco

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ESSENTIAL FUNCTIONS

Grow Revenue – Develop a constantly evolving hypothesis on growth levers / hurdles to the business and tie them to results. Build dashboards and conduct analysis (including consumer segmentation, LTV, CAC, churn) for forecasting and improving efficacy of product enhancements.

Improve Site Experience – Constantly improve site experience through execution of hypothesis-driven experimentation, coalescing feedback from users, clients, sales colleagues into specifications for engineering and measurable verifying metrics.

Expand Merchandising – Leverage merchandising (assortment and promotions) to grow revenue with no incremental engineering costs. Find ways to accelerate vendor enrollment, from simple affiliates to exclusive vendors to constantly lower friction on the supplier side.

Facilitate Fulfillment – Partner with Operations to decrease COGS through more efficient ordering methods where needed.

Be the Subject Matter Expert – Continuously research the eCommerce landscape and online competitors, identifying category trends and growth opportunities.

MINIMUM QUALIFICATIONS / SKILLS

Open minded – You ask the right questions, hypothesize, and test to find the best solution. You challenge the status quo.

Analytics –You constantly seek data to improve business results. You have an insatiable thirst to understand your shopper and what makes them tick. Detailed experience of Amazon Vendor and Seller Central helps greatly.

Leadership – You are able to independently devise a roadmap, inspire cross functional teammates to execute your vision, then concisely communicate results to company management.

Business acumen –You are a strong, critical thinker. You have excellent project management skills. You marry high level perspective for effective prioritization with attention to detail.

Collaboration –You are willing and able to flex to the demands of a fast-paced environment with multiple tasks and priorities. You enjoy collaborating with colleagues many time zones away to get the job done regardless of official job description. You enjoy learning and growing in your work.

Tools Expertise – Experience or capacity to explain how the following tools function in practice: Shopify, Klaviyo, Google Analytics, Facebook Ads Manager, Amazon Ads, and analytic tools (e.g. Excel, Tableau, Segment)

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