Business Analyst

Gift Management Asia Pte. Ltd. (Giift) drives the largest and more progressive global loyalty marketplace. Giift innovative loyalty technology turns rewards programs into fungible currencies. Giift operates in more than 50 countries, with offices in New York, London, Singapore, Wuhan, Nairobi, Dubai, Jakarta, Mumbai, Colombo, Doha, and Dhaka.

Departments: Technology
Job Type: Full Time
Countries/city: Singapore

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  • Research & source Rewards, Loyalty and Offers Programs issuers/providers/competitors or distributors across the globe and extract most relevant information.
  • Provide insides and inputs to product team on market product trends.
  • Provide insides and inputs to sales team on business trends and strategy.
  • Negotiate terms & conditions including financial discounts to buy points of eGift Cards from such issuers or distributors, and sign contract
  • Insure work flow to buy points or miles are in line with Giift processes
  • Set-up a process to update new programs from existing issuers or distributors
  • Develop and maintain the Giift.com Loyalty Program database.
  • Liaise with gift card providers and loyalty program owners to update Giift.com Database.
  • Perform data updates and extraction on ad-hoc, daily, weekly, monthly & quarterly basis.
  • Work with management by providing reports and helping with business developments.
  • Locate and define new process improvement opportunities.
  • Ability to source reliable partners and negotiate partnerships
  • Ability to liaise with internal and external counterparts
  • Good understanding of product flow and good understanding of IT systems & online operations
  • Strong analytical skills, with good experience of interpreting and producing high quality, accurate information; communicating same clearly and concisely. Ability to discover patterns, analyse and filter data to deliver targeted information.
  • With SAP – data warehouse and business intelligence platforms experience is an advantage.
  • Strong sense of products of internet in rewards/loyalty/banking/payment/
  • Strong skill to source products and partners
  • Organizational, analytical and execution skills. 2+ years of experience in online operations, account management or sales/business development
  • Familiar with IT system and online and uses social media accounts/products
  • Attention to detail is essential to ensure the quality of work execution
  • Exceptional written and verbal communications skills
  • Ability to work cross-functionally and across multiple time zones and functions
  • Multi-language is a plus
  • Good negotiation skills

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